Business Communication (MGTC3208)
Higher Institute of Commerce and Management (HICM)
Semester: First Semester
Level: 300
Year: 2018
REPUBLIC OF CAMEROON REPUBLIQUE DU CAMEROON
Peace --work- Fatherland Paix-Travail- Patrie
THE UNIVERSITY OF BAMENDA UNIVERSITE DE BAMENDA
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Higher institute of commerce and Management (HICM) Institute superieur de commerce et de Management
Director: Dr. John Egbe Ebai (Professor/Consultant) Bambili- Bamenda
Head of Academic Division: Dr. ForjeLema C. (Associate Professor)
Business communication 3hrs
Course code MGTC 208 Mudoh Mathias/Klaris Ngwe
ANSWER ALL QUESTIONS
1.
Detailly explain what business communication is and give 3 main purposes within the
corporate environment. (15mks)
2.
You are the Manager in charge of public relations within a company.
a.
What areas within the firm becomes your main priority and why.(5mks)
b.
Elaborate on 4 areas which are primordial for you to be successful.(lOmks)
c.
Distinguish clearly between formal and informal communication (10m ks)
3.
Explain the following terms or acronyms within a business letter( 6mks)
a)
Encl.
b)
C.C
c)
P.S
4.
What 6 types of business letters can use within your firm?. (6mks)
5.
What 6 business documents will choose to use when operating your firm?(6mks)
6.
Write short notes under the following business language terms (2mks each)
a)
Bill of lading
b)
Portfolio
c)
Bundling
d)
VoIP
e)
Break even
f)
ATM
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