Computer Maintenance (CSCT3103)
Computer Science - COS
Semester: First Semester
Level: 300
Year: 2019
1
REPUBLIC OF CAMEROON THE UNIVERSITY OF BAMENDA
Peace – Work – Fatherland P.O. BOX 39 Bambili
FIRST SEMESTER EXAMINATION
SCHOOL: HTTTC DEPARTMENT: Computer Science OPTION: FCS
COURSE CODE: CSCT3103 COURSE TITLE: Computer maintenance
LECTURER: Mr. PFUBONG Simon MUNDI CREDIT VALUE: 3
DATE: 14/03/2019 TIME: 1h30 START: 9:30AM END: 11:00AM
Instructions: Answer all the questions
1. Give the full meanings of the seven acronyms in the following table. Then match each acronym or word(s)
on the left to the corresponding meaning on the right using arrows. 8mks
2. Briefly explain three ways by which you can install and configure a printer on a computer. 6mks
3. In computer hardware installation explain what you understand by electronic discharge?
How can you guard against its effects when doing hardware installation? 3mks
4. You have just installed a new Network card on a computer but the component does not seem to be
functioning. How would you check to be sure if the device is functioning or not? If you conclude that it is
not functioning, state three possible reasons for this failure. 5mks
5. In software installation, why is it necessary to:
i) Make sure that necessary system requirements are met
ii) Check for existing versions of the software on the machine where you want to do the installation.
iii) Perform product activation3mks
6. State and explain four duties of computer system maintenance personnel. 6mks
7. What is the main tool used in diagnosing the breakdown of electronic components in a computer system?
Explain how you may use this tool to determine if a suspected capacitor on your motherboard is dead
(faulty) or alive. 4mks
Acronym Full Name Function
AGP Software permanently stored in a chip on the motherboard that controls
most of a computer system’s input/output functions such as the floppy
drive, hard drive, RAM chips and the monitor
BIOS The brains of the computer; it is here that most calculations take place
PCI Hard drive system whose disk controller is integrated into the drive
IDE The physical size and layout of the component and can also describe
features of a device such as voltages used and connector types
POST
Program that controls a device such as a printer or graphics card, these programs are
specific to an operating system
RAM Self-test performed by a computer system when it is first turned on which
tests devices such as CPU, RAM and various I/O devices
CPU The main memory available to programs when the computer is powered
on; this memory is volatile.
Form factor Interface specifically developed for use by the video sub-system
Driver Interface that runs at speed of up to 33 MHz commonly used by most
expansion cards
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