Documentation and Communication Skills (GSDR2101)
Higher Institute of Transport and Logistics (HITL)
Semester: First Semester
Level: 200
Year: 2018
HIGHER INSTITUTE OF TRANSPORT AND LOGISTICS
CONTINUOUS ASSESSMENT 2017/2018 ACADEMIC YEAR
COMMUNICATION AND DOCUMENTATION SKILLS
ANSWER ALL QUESTIONS
DURATION: 1 HOUR 30 MINUTES
SECTION A: Communication Skills
1) State the different types of communication
2) List the elements of communication
3) State four communication perspectives
4) State the various modes of speech delivery
5) Define communication
SECTION B: Documentation Skills
1) List six general functions of libraries
2) Name and briefly describe the various types of library catalogues used in
accessing library documents
3) Write the following in full:
i) LCC……………………………………….…….Scheme
ii) DDC…………………………………………….Scheme
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