Human Resource Management (MGTC3206)

Higher Institute of Commerce and Management (HICM)

Semester: Second Semester

Level: 300

Year: 2013

University of Bamenda
Higher Institute of Commerce'& Management (HICM)
Course Title: Human Resource Management
' Course Code: MGS 206
Second Semester Examination, 2012/13 Academic Year
Lecturer: Dennis Nyameca Onyama (PhD/DBA)
Instructions: Answer all questions, lime Allowed: 2 hours 30 minutes
Question One
The way to understand business and managerial behavior in a particular culture is to examine the
meanings attached to some key words such as guanxi (relationship), renqing (favor), mianzi (face), fu
(compliance), zhong (loyalty), xin (trust) and cheng (sincerity), by local people in the Chinese business
environment.
To what extent can the logic and practices inherent in this statement be identical and applicable to the
Cameroonian business environment? (30 Marks)
Question Two
a) The most frequent cause of poor staff performance is a result of 'fuzz/ expectations for a position
- both paid and unpaid positions. If, as a supervisor, you cannot articulate clear results that a
position should produce, it is unrealistic to expect Staff person or volunteer to do so. Often, we
expect staff to be 'professional' 5nd for them to define results that will be gained from their work.
Some individuals will be able to do this. However, it is not their job to do so. It is your job as the
supervisor to relate the Work of the position to the direction of the organization and to define
expected results.
With aid of practical examples and or illustrations, review the above statement (10 Marks)
b) Often employers are too focused on only looking at what they need from staff. Staff and
volunteers also have expectations from their work with the organization. Find out what they are
and use them in planning future directions. Discuss (15 Marks).
Question Three
Write short notes on how to accomplish the following:
a) Selecting expatriate managers (5 Marks)
b) Orientating and training employees on international assignment (5 Marks)
c) Appraising expatriate managers (5 Marks)
Note! Bonus marks will be awarded for clear thinking and writing.
Good luck !!!
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