Human Resource Management (MGTC3206)

Higher Institute of Commerce and Management (HICM)

Semester: Second Semester

Level: 300

Year: 2014

Answers (200 )
UNIVERSITY OF BAMENDA
Higher Institute of Commerce & Management (HICM) (Second Semester
Exam 2013-2014 Academic Year) Lecturer: Dennis Nyameca Onyama
(PhD/DBA)
Course Code (MGSc 206), COURSE TITLE: HUMAN RESOURCE
MANAGEMENT Examination Instructions: ANSWER ALL QUESTIONS (2.5
marks for each question) Time Allowed: 2 hours
1) Management which deals with effective use and control of man power, is
(a) Human resource management
(b) Personal management
(c) Both (d) None
2) In broadest sense, human relations refers to the — —of people in all walks of life-in schools,
homes, business and government
(a) communication
(b) interaction
(c) relation
(d) attitudes
3) For lack of, the workers cannot and do nothave any say in their jobs or working condition
(a) incentives (b) job opportunity
(c) good working condition (d) job satisfaction
4) is the process by which managementdecides how an organization should move
from its current man power position to desired man power position.
(a) Man power planning
(b) Future forecasting
(c) Anticipating man power
(d) All the above
5) Human resource planning is essential because ofFrequent-----------which is unavoidable and
evenbeneficial.
(a) Population growth
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(b) labour turnover
(d) shortage of labour
6)--------------is the process of determining therequirements of a job, the activities involved and
attributes necessary to perform the job.
a) Job rotation
b) HR planning
c) Job analyses
d) Performance management
7) The selection procedure is essentially a series of methods of securing pertinent information
about the -
(a) employees
(b) employer
(c) organization
(d) applicant
8) Broadly speaking, training is the act of increasing the knowledge and skills of an employee
for doing a -
(a) diverse job
(b) particular job
(c) technical job
d) all of these
9) Training methods are a means of attaining thedesired objective in a .
(a) Company
(b) Desired situation
(c) Learning situation
(d) Particular situation
10) The training technique which duplicates, as nearly as possible^ the actual condition
encountered on a job is called —
(a) Simulation method
(b) Experimental method
(c) Knowledge based methods
11) Training increases the employees
(a) market value
(b) earning power
(c) job security
(d) all the above ?
12) The individual evaluation technique in which the evaluator is presented with graphs add
asked to rate the employee is called
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(a) Graphic rating scale
(b) Forced choice
(c) Essay evaluation
(d) Critical incident technique
13) satisfies human need for esteem by othersand for self esteem.
(a) Promotion
(b) Incentives
(c) Recognition
(d) All the above «
14--------------- is calculated as per number of hours worked
(a) Salary
(b) Wage
(c) Incentives
(d) All the above
15) Information collected in a process of can be
used for improvement of selection, training and promotion, procedure.
(a) Job evaluation (b) Job description (c) Job analysis
(d) Both (b) and (c)
16) The process of getting information about the jobs is refers to
(a) Job evaluation
(b) Job description
(c) Job analysis
(d) both b & c
17) Morale depends upon relations between
(a) expectations and reality
(b) expectations and environment
(c) environment and rewards
(d) productivity and rewards
18) Training is the responsibility of
(1) Top management
(2) Personal department
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(3) Supervisors
(4) Employees
(a) 1,3,4 (b)l, 2 ,3
(c) 2,3,4(d) 1,2,3,4
19) HRM covers the following aspects
(1) Increasing productivity
(2) Improving quality
(3) Improving organizational climate
(4) Ensuring personal growth
(a) 2,3
(b) 1,2,4
(c) 2,3,4
(d) 1,2,3,4
20) Top management rewards for
carrying out effective training.
(a) never, employees
(b) always, employees
(c) hardly, supervisors
21) Morale can be improved by
(1) Creation of whole jobs
(2) Job enrichment
(3) Building responsibility
(4) Modifying work environment
(5) Job sharing (6) Rotation of jobs
(7) Profit sharing
(a) 1,3,4, 6
(b) 1,2,3,4,6
(c) 2,3,5,6
(d) 1,2,3,4,5,6, 7
22) Why training programs fail.
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(1) The benefits of training are not clear to top management
(2) Top management hardly rewards for effective training
(3) Always top management plans and budgets systematically for training.
(4) Behavioral objectives are often in precise.
(5) Trainers provide much counselling and consulting services.
(6) Specific training objectives should be outlined on the basis of type of performance
required to achieve organizational goals and objectives.
(a) l,2,3,5 (b) 1,2,4,
(c)l,2,4,6(d) 1,2,3,4,5,6
23) -------------------strives to have right number & right
kind of people at the right place & at the right time.
(1) Human Resource Acquisition
(2) Human Resource Planning
(3) Human Resource Development
24) HRM can be performed by
(a) HR Managers . .
(b) Line Managers
(c) Both
(d) None
25) Human Resource Management is primarily concerned with
(a) Sales
(b) Dimensions of people
(c) External environment
(d) Cost discipline
26) Human Resource Management aims to maximize employees as well as Organizational
(a) Effectiveness
(b) Economy
(c) Efficiency
(d) Performance
Good Luck!!
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