Maintenance Management (LTDR4103)
BSc Land Transport - LT
Semester: First Semester
Level: 400
Year: 2013
REPUBLIC OF
CAMEROON
Peace - Work - Fatherland
THE UNIVERSITY OF
BAMENDA
P.O. Box 39 Bambili
School/Faculty:
HITL
Department: Land Transport Management
Lecturer: OJONGOBI,
A.L.M
Course Code:
TLLT4103 Course Title: Fleet Maintenance Management
Date: 13/03/13 Hall: HITL 04 Time: 8:30 - 10:30
Instruction: Answer Four (4) Questions Only
EXAMINATION 1st SEMESTER,2019
1. Fleet maintenance consists of servicing, inspections, and vehicle repairs to prevent potential problems
and maximize vehicle availability. What are these potential problems and the benefits the transport firm
stands to gain? (17.5 Marks)
2.What are the role and duties of the followings:
(a) Fleet Maintenance Manager (7.5 Marks)
(b) Automobile Technician (5Marks)
(c) Maintenance Mechanic (omarks)
3. (a) What is Planned Preventive Maintenance? (7.5Marks)
(b) What possible maintenance options can the maintenance manager choose exclusively or in
combination? (10Marks)
5. Interpersonal relationship among fleet maintenance staff is fundamental for human relations in the
vehicle workshop. Discuss. (17.5 Marks)
6. (a) Mention with examples the communication skills for fleet maintenance executives and
operatives(7.5Marks
(b) What is the process of group communications? (10Marks)
7. (a) State reasons why total quality management is important in fleet maintenance (7.5 Marks)
(b)How is quality management implemented in a fleet maintenance department? (10Marks)
8. Draw an organizational structure of a Fleet Maintenance Department and mention briefly the functions
of the various sections (17,5 Marks)
4. Conducting operational meetings in the Maintenance Department are crucial to taking efficiency to a
higher level. Critically review this opinion. (17.5Marks)
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