Office Automation (CSCT2201)

Civil Engineering and Forestry Techniques - CFT

Semester: Second Semester

Level: 200

Year: 2019

Answers (200 )
REPUBLIC OF CAMEROON THE UNIVERSITY OF BAMENDA
Peace- W o r k-Fa t h e r l a n d P . O Box 39 B a mbi li
Second Semester Examinations
School:
HTTTC
Department:
Computer
Science
Option:
FCS
Course Code:
Course Title:
Office automation
Lecturer:
Kamtchoum V.
Evrad
Credit Value:
3
Level:
200
Session:
June 2019
Time:
2 hours
Start Time:
7 am
End Time:
9 am
General instructions
You are reminded of the necessity for good English and orderly presentation of your material. Where calculations
are involved, show your working, giving your answer at each stage
Exercise 1: Multiple-choice questions (4 marks)
1. Write in your answers sheet, the number of the question and the letter corresponding to the best
answer. Example l .a; a good answer: 0.5 mark; a wrong answer: 0 mark
Q. 1 Office automation facilitates the task
of
a. Officers
b. Managers
c. Clerks
d. Peons
Q.2 Office automation is a process that
involves
a. People, paper and procedure
b. People, procedure and technology
c. Man, machine and management
d. People, procedure and production.
Q.3 VMS means
a. Voice Message System
b. Voice Mail System
c. Video Message System
d. Voice Mail Service
Q.4 Data processing is done mostly on
a. Words
b. Letters
c. Numerical data
d. Logical data
Q.5 Which of the following hardware
configurations are relatively easy to
implement in the office environment.
a. shared-logic systems
b. stand-alone systems
c. shared-resource systems
d. time-sharing systems.
Q.6 Which of the following has a database
containing a large number of text
messages?
a. Teleconferencing
b. Computerized teleconferencing
c. Digital voice
d. Micrographics
Q.7 Digital voice is the recording of voice
messages in
a. analog form
b. digital form
c. written form
d. printed form
Q.8 Microforms are the
a. processed input
b. processed output
c. printed output
d. incomplete output
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Exercise 2 Office and office automation (6 marks)
1. What is an office? What arc the functions of an office? (1 mark)
2. What do you understand by office automation? (I mark)
3. Describe how administrators and employees may be harmed by the use of office automation
technologies. (1 mark)
4. What are the problems that can obstruct the grow th of office automation? (I mark)
5. Why should we use Computer Mail/Message System? (l mark)
6. What do you know about VMS? Briefly describe. (I mark)
Exercise 3: Office Automation Tools and Technology (5 marks)
1) What are the advantages of a word processor over a standard electronic type writer? (1 mark)
2) Compare Word Processing with Data Processing. (I mark)
3) Describe stand-alone and shared-resource systems. (! 5 mark)
4) What are the related technologies that make up reprographics? (I mark)
Exercise 4: Introduction to databases (5 marks)
1. What is database? (I mark)
2. What is DBMS? What are the primary objectives of DBMS? (1.5 mark)
3. Discuss the services offer by the DBMS. (1 mark)
4. Discuss the purposes of DBMS. (()5 mark)
5. What are the advantages of DBMS? (I mark)
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