Principles of Management (MGMT2101)
Faculty of Economics and Management Science (FEMS)
Semester: Resit
Level: 200
Year: 2015
DURATION: 3 hours
INSTRUCTIONS: tick the correct multiple choice question answer in section A. any
cancellation is considered as a wrong answer, and answer the easy question in section B.
Section A: MCQs (50 marks)
1.
One of these is not an approach to planning in a business organization:
A)
Tactical approach to planning
B)
Maximizing approach to planning
C)
Adapting approach to planning
D)
High probability approach to planning
2.
According to John Maxwell, the descending order for the five levels of leadership is:
A)
Production, permission, power, people development, and pinnacle
B)
Pinnacle, people development, production, permission and power
C)
Permission, power, people development, production, and power
D)
Power, permission, production, people development, and pinnacle
3.
The five elements of production management are:
A)
Power, program, process, product, and price
B)
Product, plant, place, people, and price
C)
Power, permission, place, plant, and people
4.
A product that did not attain the required specification is referred to as:
A) By-product
B) Scrap
C) Waste
D) Semi-finished product
5. Communication is effective when:
A) There is more listening than talking
B) The medium of communication is virtual
C) There is an equal amount of talking and listening
D) There is more talking than listening
6. Management objectives are concerned primarily with:
A) Planning
B) Customers
C) Profitability
D) Governance
7. Some of the factors influencing the demand for human resource needs include:
A) Technology, environment strategy, process, program, and raw materials
B) Workforce, technology, job analysis, job description, and job specification.
C) Plant, place, process, product, and program
D) None
8. Management is an art because of the following:
A) Inborn qualities and knowledge
B) Different leadership style
C) Personal wisdom and choices
THE UNIVERSITY OF BAMENDA
FACULTY OF ECONOMICS AND MANAGEMENT SCIENCES
1st Semester Course le: rinciples of Management
Course e: MGMT201
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D) The scientific management school of thought
9. Some of the causes of communication breakdown include:
A) Honesty, humor and commitment
B) Poor response, favorable environment, and misunderstanding
C) Inadequate medium, ill-planned structure and mutual understanding
D) Customer and beliefs, language barrier, and difficulty of expression
10. Business organizational structure primarily refer to:
A) How activities are controlled and coordinated
B) The policy of the organization
C) None
11. Some of the sources of human resource management include:
A) Education institutions, advertising, labor unions, succession planning and
replacement planning
B) Professional organization, personnel audit, application screening, allowances and
aptitude test
C) Basic salary, commission, bonuses, overtime pay, and notification.
D) None
12. To which school of thought is the evolution of management being the Hawthorne studies
related?
A) The behaviorists
B) The classical school
C) Scientific management
D) The human relation school
13. The three sub-system of the production system of management are:
A) Autocratic sub-system, democratic sub-system and laissez-faire sub-system
B) Internal sub-system, middle dub-system, and external sub-system
C) Input sub-system, conversion sub-system, and output sub-system
D) Vertical sub-system, diagonal sub-system, and horizontal sub-system
14. The characteristics or qualities that form an individual’s distinctive character refer to:
A) Attitude
B) Motivation
C) Personality
D) None
15. The concept of ………………. Is based on a rational set of rules, guidelines and
procedures to structure organizations in the most efficient manner.
A) Centralization
B) division of labor
C) unity of command
D) bureaucracy
16. the process used by managers to select the goals for an organization is known as
organizing
A) true B) false
17. experience is the only way to learn management skills
A) false B) true
18. planning and decision making require managers to:
A) motivate and manage employees
B) coordinate activities and
resources
C) monitor and evaluate activities
D) determine courses of action
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19. the decision of what goals to pursue, actions to take and how resources to achieve goals is
known as:
A) an organizational structure
B) organizing
C) planning
D) strategy
20. under which type of need do salary and basic working conditions fall according to A.
Maslow?
A) Social need
B) Psychological need
C) Safety need
D) None
21. Choosing unfit goals, but making good use of resource to pursue these goals by managers
is a scenario of:
A) High efficiency/low
effectiveness.
B) Low efficiency/high
effectiveness.
C) Low efficiency/low
effectiveness.
D) High efficiency/high
effectiveness.
22. The redesign of jobs and the introduction of rest periods to reduce fatigue were first
advocated by:
A) Contingency theorists
B) Systems theory
C) Scientific management theorists
D) Behavioral management theory
23. …………………………. Plan, organize, lead and control human, financial, physical and
information resources.
A) Leaders
B) Stockholders
C) Managers
D) Supervisors
E) Organizers
24. Policies are sometimes described as:
A) Action plan
B) Substitute for strategy
C) Shortcut for thinking
D) None
25. Managers who typically spend much time directly supervising the work of subordinates
are the:
A) managers First-line managers
B) Top managers
C) Plant managers
D) Middle
SECTION B: ESSAY QUESTION (20 MARKS)
Is management an art, a science, a profession, or an academic discipline?
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