Quality and Safety in the Supply Chain Questions

Transit and Logistics - TLG

Semester: Second Semester

Level: 300

Year: 2019

REPUBLIC OF CAMEROON THE UNIVERSITY OF BAMENDA

Peace-Work-Fatherland P. O Box 39 Bambili

School/Faculty: HITL Department: Transit and Logistics Lecturer(s): Mr

KUGHONG WALTERS

Level: 300 Semester: Second Academic Year: 2018/2019

Course Code: TLDR3218 Course Title: Quality Supply Chain

Date: 02/07/2019 Hall: HITL01 Time: (2hrs)

Instructions: Answer question 1 PLUS ANY TWO of questions 2 to 4

Question No. 1.

Explain what you understand by the term “Quality” in its contemporary usage; describe fully -

with practical examples- factors which determine the “right quality” of a material for a given

application. Explain the importance of quality management by the supply chain function.

(30marks)

Question No. 2.

Explain what you understand by the term “Six Sigma”, and describe fully the DMAIC process. At

what stage would statistical quality control tools be used and why (20marks)

Question No. 3.

What is supply chain Management? Describe in detail the process of supply chain and mention

some methods through which supply chain performance can be measured. (20marks)

Question No. 4.

Write short notes on the followings;

a) 5S

b) Kanban

c) Kaizen

d) Total Quality Management. (5*4, 20marks)

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