Vehicle Fleet Management (LTDR4101)

BSc Land Transport - LT

Semester: First Semester

Level: 400

Year: 2019

REPUBLIC OF CAMEROON
Peace — Work - Fatherland
THE UNIVERSITY OF BAMENDA
P.O. Box 39 Bambili
Course Title: Vehicle Fleet Management
Time:
8:30 - 10:30
Questions Only
Answer Four (4)
T4101
Course Code: TLL
Date : 12 / 03 / 19
Hall:
_ Instruction:
School/Faculty: HITL Department: Land Transport Management
Lecturer :OJONGOBI A.L.M
EXAMINATION 1st SEMESTER,2019
1. Fleet management is a function which activities, procedures and processes remove or minimize the
risks associated with vehicle or plant investment, improving efficiency, productivity and reducing the
overall transportation and staff costs. Discuss. (17.5Marks)
2. (a) Draw up the organizational structure of a formal transport organizational and state the functions
of
the
various department.
(10Marks)
(b)Which
is the
'line
"
department
and
give
reasons.(7.5Marks)
Which
are
the
areas of
concern
for
fleet
management
in
a
transport
firm
of
your
choice?(17.5Marks)
4.
(a)
What
levels of
managerial
skills should
an
average
transport
executive
have
to
perform
his/her
duties?
(10Marks)
(b)
What
role
does the
Transport
Officer
perform
in
passenger
transport
company?
(7.5Marks)
5.
Insurance
for
legal
liabilities relating
to
people,
vehicles,
property and
the
public is critical
to
the
vehicle
fleet
operator.
Why does the
government
enforces such
a
regulation?
(17.5Marks)
6.
Assess different
cargo
types and
load
.factors and
allocate
suitable
vehicles (17.5Marks)
7.
Identify environmental
problems arising
from
fleet
operation
and
recommend
environmentally-friendly
solutions.
(17.5Marks)
8.
(a)
What
is Customer
Service
Management?
(7.5Marks)
(b)
How
do
handle
passengers’
complaints on
lost
baggage?
(10Marks)
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